Please check your goods thoroughly upon receiving them.
In the unlikely event of a manufacturing fault, please contact us immediately at firstname.lastname@example.org. If a manufacturing fault is found by our assessment, we apologise and all costs will be paid by Hair and Makeup by Emma Company and monies returned to the customer upon us receiving the item back.
Defective products to be shipped back to us, Hair and Makeup by Emma Company will pay for all return shipping costs and will send out a replacement of the product.
All Mannequins are throughly inspected for any possible defects and are photographed prior to shipping.
Please do not return your products to us without contacting us first so we can identify your order.
Hair and Makeup by Emma Company does not offer product exchanges or refunds for a ‘change of mind’ on our Elite mannequins.